Shipping policy

This Shipping Policy outlines how orders are processed and delivered by Jolly Learning Bangladesh.

---

1. Order Processing Time

• Orders are typically processed within 1–3 business days
• Orders placed on weekends or public holidays are processed the next working day

You will be notified once your order is dispatched.

---

2. Shipping Locations

We currently ship within Bangladesh.

For bulk orders or special requests, contact us before ordering.

---

3. Delivery Time

Estimated delivery times:

• Inside Dhaka: 1–3 business days
• Outside Dhaka: 3–7 business days

Delays may occur due to courier issues, weather, or holidays.

---

4. Shipping Charges

• Calculated at checkout
• Depends on location, weight, and package size
• Extra courier charges (if any) are communicated in advance

---

5. Delivery Responsibility

• Ensure correct delivery information
• We are not responsible for wrong address issues
• Risk passes after successful delivery

---

6. Damaged or Missing Items

• Report within 48 hours of delivery
• Provide photos or videos for verification