Privacy policy

At Jolly Learning Bangladesh, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order, contact us, or subscribe to our services, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment-related information (processed securely by third-party providers)

Note: We do not store your full payment or card details.

b) Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Cookies and similar tracking technologies

This data helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate order updates and customer support
  • Improve our products, services, and website
  • Send promotional or educational emails (only if you opt in)
  • Prevent fraud and ensure platform security

We do not sell or rent your personal information.

3. Cookies

Our website uses cookies to:

  • Enable essential site functionality
  • Analyze traffic and usage patterns
  • Remember user preferences

You can disable cookies through your browser settings, but some features may not work properly.

4. Sharing of Information

We may share your information only with trusted third parties, including:

  • Payment gateways
  • Shipping and courier services
  • Hosting and analytics providers

These third parties are only allowed to use your data to provide services to us.

5. Children’s Privacy

Our products and services are intended for parents, guardians, and educators.

We do not knowingly collect personal information from children under 13. If such data is found, we will remove it.

6. Data Security

We take reasonable measures to protect your information against:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Loss

No system is 100% secure.

7. Your Rights

You may:

  • Request access to your data
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)

Contact us to exercise these rights.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated date.

Continued use of our website means you accept the updated policy.